Personalise email Communications with the new Email Signature feature
15 Aug 2023
Your online bookings page is often the first interaction new clients have with your business and a process existing clients must get familiarised with. Clunky booking systems that are not well-thought-out (and there's plenty of em') can overwhelm and confuse clients (who are often in pain, distress or vulnerable).
With Splose, your online bookings page is an extension of your brand and helps you collect important information about your clients and their upcoming appointments. Plus, because we build the practice management side and CRM, client data is completely handled within one system, so there's no double-handling of information.
In this post, we will cover the top features of our online bookings and show you why allied health teams and their clients love using it!
You can decide exactly which services are offered on your online bookings page by going Settings > Services. It's good to mention that at any time you can turn services on/off on online bookings with just a click!
Allow clients to book appointments at all locations you provide services. Clients can see your location on a map and view any facilities that your location offers, helping people with accessibility needs identity the suitability of your premises. If you work remotely or visit clients, you can choose to hide your address from your online bookings page.
You can add terms and cancellation policy to your online booking page and ask clients to read and acknowledge before making a booking. You can even use the text box provided to create a list of individual terms, making it easier for clients to read.
If you work remotely and visit clients or wish to request information ahead of time, you can require clients to provide an address before confirming a booking. When a client provides an address and completes their booking, it will automatically update the address in the client details section.
Your online booking page is an extension of your brand, which makes it all the more important to be able to customise it with your logo and colours so that clients still feel like they are dealing with your business. Most practice management systems force you to use the colours and branding that suits their brand so that you help market their products. With Splose, we give you complete customisation so that every client interaction feels unique to your business. In your settings, you can choose a primary colour, secondary colour and secondary dark colour.
If you have added a logo for your business, then Splose will show this in your online bookings page.
To save clients repeating their details every time they make a booking, Splose provides an option “Remember my details for next time” which will pre-fill their details upon the next visit to your online bookings page.
Set the amount of notice your business requires for appointments to be made through online bookings.
Determine how far in advance your clients can make a booking. Setting a short time in advance may give the impression that you are booked out whereas giving clients the ability to book well in advance may help clients find their ideal time and complete the booking.
Show a message at the top of your online bookings page when you need to inform clients about something important.
You can turn off online bookings and display a message to clients.
Your online bookings process is wonderful for clients regardless of the device they use and works seamlessly across mobile, tablet and desktop.
Online bookings have all the features you need to give your clients the best possible experience. Upon signing up, your online bookings page is already created and is ready to be used! Just copy and paste and publish to your website and social media.
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