Reporting made simple
Appointment efficiency and utilisation
Analyse metrics for both individual and group appointments, including attendance, utilisation rates, and time spent on support activities and travel. These metrics help practitioners and managers understand how effectively appointment and travel time are utilised, ensuring optimal service delivery.
Client engagement and revenue analysis
Monitor key metrics like new client acquisition, rebooking rates, and revenue generated from services. These metrics provide insights into client satisfaction, practitioner effectiveness, and financial contributions, highlighting areas for growth and client retention strategies.
Productivity and time management
Assess total hours spent on client-facing activities versus total available time, including analysis of billed hours and incomplete notes. These metrics focuses on evaluating and enhancing a practitioner’s time management and productivity in delivering client services.
Client continuity and service quality
Track crucial indicators such as clients without upcoming appointments, cancellations, DNAs, and list lost metrics. These metrics are pivotal for maintaining service quality, improving appointment scheduling, and implementing effective follow-up procedures to reduce client attrition.
