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Customer stories
20 May, 2026

Scaling neuro-affirming care: why Bumble Bea Occupational Therapy switched to splose

Bumble Bea Occupational Therapy - Customer Story
Jane Jongen
2.5 mins to read
Meet our customer, Bumble Bea Occupational Therapy

Berwick, VIC, Team of 4

Bumble Bea Occupational Therapy specialises in
Paediatric Occupational Therapy

The mission

For many practitioners, the clinical, one-size-fits-all approach to therapy can feel restrictive. Bumble Bea Occupational Therapy was founded to break that mould, prioritising a neuro-affirming, relationship-based service that meets children where they are, at home, at school, and in their communities.

The mission was simple: create a space where children feel truly seen and understood for their individual strengths. However, as the practice grew, the administrative behind-the-scenes began to get in the way of this heart-centered mission.

The challenge

For many practitioners, the clinical, one-size-fits-all approach to therapy can feel restrictive. Bumble Bea Occupational Therapy was founded to break that mold, prioritising a neuro-affirming, relationship-based service that meets children where they are-at home, at school, and in their communities.

The mission was simple: create a space where children feel truly seen and understood for their individual strengths. However, as the practice grew, the old-school administrative side, relying on manual spreadsheets to track NDIS dates, goal reviews, and caseloads, began to conflict with this heart-centered mission.

Transitioning from a manual system is a big leap, but for Bumble Bea Occupational Therapy, the realisation that things could be easier happened almost immediately. The clunkiness of previous software was replaced by a system that felt like it was actually built for the specific needs of Allied Health.

My ‘aha’ moment was honestly how easy everything felt, especially being able to drag appointments across in the calendar. It made scheduling feel so much more flexible and less clunky.

The solution

The real power of the transition lay in moving away from external tracking tools and into an integrated ecosystem. 

By utilising AI for clinical notes, the practice found a way to maintain high-quality documentation while significantly cutting down on desk time. In the world of Allied Health, anything that reduces the admin burden without sacrificing quality is a major win.

By utilising Cases and Forms, Bumble Bea Occupational Therapy brought its entire workflow under one roof.

"It allows me to keep everything embedded in one place, rather than relying on multiple platforms. Being able to link forms, documentation, and client information directly within each case has made a huge difference in how organised my workflow feels."

By moving away from external spreadsheets and into splose’s integrated ecosystem, Beatriz has reduced the risk of missing vital information while creating a more cohesive experience for the families she supports.

That was the moment I knew - this is going to save me so much time and mental load.

The results

Since making the switch, the mental load of business management has drastically decreased. By bringing scheduling, billing, and documentation into one streamlined system, Bumble Bea Occupational Therapy has eliminated the need for external workarounds.

This newfound efficiency has paved the way for sustainable growth. The focus has now shifted from managing data to expanding the practice with quality therapists who share the practice's neuro-affirming values and commitment to high-quality care.

Beatriz’s advice for other practitioners:

For those hesitant to move away from their current systems, the message is clear: the initial setup is an investment that pays back in dividends of time and clarity.

Bumble Bea Occupational Therapy

I was hesitant at first too, but it was 100% worth it. Take the time to set up your cases, forms, and templates properly-that’s where it really becomes powerful. Once everything is in one place, it makes a world of difference to how smooth your workflow feels.

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