I went back and read through our spreadsheet when we had a pros and cons list, after we'd met with splose and the pros far far far outweighed any of the cons. I'm Trish Hull, I'm a speech pathologist. We started My Therapy Space in 2018. For me, the most important thing about therapy is providing really amazing support to the children and to the families that we work with. We have to complete notes, we have to make sure that our scheduling is up to date. So splose really allows our client care team to make sure that all of that scheduling is done really clearly, really easily.

In the last year when we've been using splose AI that has been a really big game changer for our therapy team. Originally we did have a different practice management system. We had to do a lot of things manually, which took a lot more time. And so yeah moving to splose has saved us a lot of time over the week.

I'm Lisa Holyman, I'm a speech language pathologist as well as a co-director here at My Therapy Space. I know our admin team have reported back that they're saving so many hours per week. And in terms of clinic sessions, splose AI has meant that we can focus on the client in the session.

As you know, when you've got something set up, it can feel a bit stressful to change over to a new company, but splose did make that incredibly easy. They did it one Friday night, they did our data changeover, and by Saturday morning it was basically all set up, ready to go with all of our appointments imported, clients, everything was ready to go. So I know for me as a therapist, when I just press record, as soon as I start that session with the client's consent, and it's listening to that, it highlights so many more things than I would remember that I have actually discussed in a session. And so we know each person's notes are going to be of a really high quality. And it means that the therapist can concentrate on the clinical reasoning and the great services to our families instead of focusing just on the notes.

To switch a company of this size to a new practice management system is a big decision, so it had to be worthwhile. It's made a big change for us with our efficiency."

Case Study: My Therapy Space

The Challenge 

My Therapy Space, a clinic founded in 2018, originally utilised a different practice management system that required significant manual administrative work. This manual process was highly time-consuming, pulling focus away from the clinic's core mission of providing amazing support to children and their families. Additionally, leadership recognised that migrating a practice of their size to a new system is a major decision, and the prospect of transitioning data and workflows felt stressful to navigate.

The Solution 

After creating a pros and cons list where the benefits of switching heavily outweighed the drawbacks, the clinic implemented splose. The transition was managed seamlessly; the splose team handled the data changeover on a Friday night, ensuring all clients and appointments were fully imported and ready to use by Saturday morning. Alongside streamlined scheduling tools for their client care team, the clinic also adopted splose AI, enabling therapists to record sessions with client consent so the system could automatically listen and highlight key discussion points.

The Results 

The switch to splose resulted in a massive efficiency boost, with the administration team reporting many hours saved each week. The scheduling process is now handled clearly and easily by the client care team. Most notably, splose AI has become a "game changer" for the therapy team; by automating the capture of high-quality session details, clinicians can now focus entirely on clinical reasoning and family services during sessions instead of worrying about their notes.