What happens when you bring together forward-thinking healthcare professionals, canapés, and the latest insights on Artificial Intelligence? A dynamic, eye-opening evening!
Last month, we were thrilled to host a special event at The Hoxton, Holborn, exploring the future of healthcare practice management in the age of AI. The room was buzzing with connection and conversation, and we left inspired by the energy and curiosity of everyone who attended.
Attendees heard from key experts who shared their vision and practical strategies for transforming practice management in the age of AI:
- Nicholas Sanderson, CEO and founder of splose: Nicholas broke down the 'Death of Technology' cycle, arguing that AI is not a future threat, but the 'iPhone moment' for healthcare, arriving exactly when the system needs relief from burnout and operational strain.
- Ben Marcilhacy, CEO of HMDG: Ben offered valuable perspectives on how AI can enhance practice visibility, patient acquisition, and overall growth.
The core of the discussion centred on a single truth: The time to adopt AI is now. Waiting until it's "mainstream" means being left behind by clinics that experimented early.
Here are the three takeaways for any practice owner:
- Harness narrow AI for instant value: Focus on AI that excels at single, repeatable tasks, like drafting notes, summarising consultations, or smart scheduling. This saves real, measurable hours immediately, reducing clinician burnout.
- Choose integrated over standalone: Point solutions aren't the future. Integrated AI within your practice management system is what drives outcomes like the 22% increase in appointments some clients are seeing without adding headcount.
- Clean data is non-negotiable: AI cannot fix bad processes or messy data. Before adoption, fix your foundations. Success is built on a structured approach: co-design, pilot, measure, then scale.
"If we do this right, AI doesn’t just save time — it gives time back. That means better clinician wellbeing, better patient care, and a more sustainable system."
Beyond the presentations, the event was an amazing opportunity to connect with peers, share challenges, and discuss real-world strategies. The conversation and networking were just as valuable as the insights shared from the stage.
We believe that community and shared learning are vital in navigating a fast-changing industry, and we loved seeing so many professionals exchanging ideas and making new connections.
