Picture this, a client completes their initial treatment block, but somehow they never booked a follow-up appointment. They weren’t unhappy and they didn’t switch clinics. Life simply got busy and they forgot to make the booking. Most practice owners know the scenario only too well. Bringing those clients back usually meant pulling raw data exports, manually sifting through spreadsheets, or paying for external email marketing platforms that don't talk directly to your clinical calendar. With splose Engage, all those complicated steps end today!
What is splose Engage?
splose Engage is our new, native client engagement builder designed to help Allied Health practices build targeted client lists, send personalized SMS or email campaigns, and recover lost appointment revenue in clicks.
The problem splose Engage was built to solve
When we interviewed practice managers and group directors across Australia, New Zealand, and the UK, the feedback was unanimous: re-assembling lapsed client lists by hand is one of the biggest time sinks in practice administration.
Practices were forced to rely on brittle workarounds including creating fake calendar appointments to trigger automated reminders or exporting sensitive client details into Mailchimp. These methods fragmented client communication history while also creating serious compliance and privacy risks.
splose Engage is native, smart, and care-first
Engage brings client outreach back where it belongs: inside splose.
Whether you’re running a seasonal re-engagement drive, notifying patients about clinic closures, or sending an end-of-year "use it or lose it" private health insurance reminder, splose Engage makes outreach effortless. Here are some of the tools built into splose Engage that can make practitioners’ lives easier from day one.
Simple audience builder
Filter your client list by last appointment date, client tags, or specific clinical criteria. splose Engage dynamically checks client consent state and valid contact details in real-time, making sure you only reach out to clients who are eligible to receive your message.
AI-assisted message creation
Not sure where to start? Leave the heavy lifting to splose AI. Type a plain-language prompt—like "Send an email to clients who haven't had an appointment in 60 days prompting them to review their care plan"—and splose AI will apply the filters, insert dynamic placeholders (like [First Name] and [Booking Link]), and draft your message.
SMS & email capabilities
Choose the channel that best suits your patient base.
- SMS: Fast cut-through for quick reminders and time-sensitive announcements (billed using your standard splose SMS credits).
- Email: Free, rich text formatting ideal for care-led, sensitive, or detailed practice communications.
Direct ROI & conversion tracking
Every message sent through splose Engage adds a unique, secure tracking token to your online booking link. Using these tokens, you’ll be able to see a clear breakdown of who received your message, who unsubscribed, and exactly how many appointments were booked as a direct result.
With 13 clinic locations and almost 400 active clients each week, informing clients about a last-minute cancellation used to take up to half an hour of manual copying and pasting. Now, with Engage, it takes about five minutes.
Built with compliance at its core
We understand that contacting patients requires both clinical and legal sensitivity. That’s why splose Engage is engineered with strict compliance controls out of the box including:
- Clinical vs. marketing classification: Clearly classify sends to ensure appropriate consent rules apply.
- Per-client exclusions: Easily exclude specific client tags (e.g., NDIS or high-risk cases) from receiving bulk marketing messages.
- Automatic unsubscribe handling: Clear 1-click unsubscribe links and STOP handling keep your practice compliant with UK PECR, AU Spam Act, and NZ privacy guidelines.
Got questions? We have answers
If you need help with any of the features of splose Engage we’ve just discussed, our handy splose Engage help guide is here to walk you through any common questions you may have.
What’s next for splose Engage?
Releasing one-off sending and audience building are just the first steps. We’re working toward a complete, automated engagement engine. A system through which multi-step care journeys and automated post-treatment follow-ups run seamlessly in the background.
Ready to fill open slots in your calendar and save hours of admin work? Join splose today and put the power of splose Engage to work for your practice.
