We all know email is a graveyard of our best intentions - that newsletter we wanted to read, the sale flyer we said we’d revisit at the end of the day, and booking confirmations we were definitely going to bookmark and possibly add to our calendar. 

This is not where your practice’s appointment reminders should ever find itself. Instead, we recommend moving to a more direct, immediate, and reliable form of communication - SMS. 

A time saver and a force multiplier 

The most obvious benefit of SMS reminders is the ability to reduce ‘no-shows’ for your practice. But that’s only half the story. The unspoken benefit of an automated SMS system is not just the time saved, but the time recovered. 

If every member of your practice spends even 10 minutes per client on sending email follow ups, those minutes add up, fast. And combined across your practice, it can snowball into days of lost productivity. 

Instead when your practice automates its SMS, the system shrinks hours of effort into seconds. Effort which only needs to be set up once and left unsupervised for the rest of the year. 

All the time you’ve clawed back can now be put towards the one thing that matters most to your practice - client care. 

Clients don't just prefer SMS, they expect it. 

76% of consumers opt-in to business SMS specifically for appointment reminders. It’s the professional standard that ensures your practice feels in sync with client expectations from the first interaction.

Our most successful users leverage the power of SMS to secure the booking using a simple, automated two-step sequence:

1. The instant confirmation: This is sent the second a booking is made; moving the appointment from tentative to locked in the client’s mind.
2. The 24-hour check-in:  This acts as a final nudge which cuts through the noise of a busy week, ensuring your practitioners aren't left staring at an empty chair.

The ROI of doing nothing 

We’ve done the math. If your average consult is $150, it takes exactly one recovered appointment per year to pay for your SMS credits. Everything after that is a recovered margin that goes straight back into your practice.

Ready to reclaim your afternoons? 

It takes less than a minute to toggle on your automated sequences. Head to Settings > SMS Configuration to hire your newest (and fastest) digital employee.