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Customer stories
29 Aug, 2025

How splose AI helped Mindful Beings OT open a new clinic

Testimonial Mindful Beings
Taylah Cini
2 mins to watch
Meet our customer, Mindful Beings Occupational Therapy

Queensland, Australia, Team of 8

Mindful Beings Occupational Therapy specialises in
Occupational Therapy

Read the transcript

Hi, I'm Michaela and I'm an Occupational Therapist and the Director of Mindful Beings Occupational Therapy. 

We started as a mobile service to ensure that we could support our clients in environments that were most challenging. Since then, we've had the opportunity to open up a brand new clinic and offer Telehealth services, enabling us to not only support the Gold Coast community, but also Australia wide. 

I’ve used a variety of programs at other jobs, and when I stumbled across splose through a lot of research, I was so pleased at how automatic it was, how exceptional the community that it has and the support that you can receive, and just the increased features that are constantly being added. It's just a service that makes you feel so heard because you can reach out and they're always a listening ear. 

Three years on, we're still using splose and the team is still there to support us any time that we need. They've got amazing help guides that they're continuously updating and they've got an awesome chat support team that's available whenever we need them, where they'll get back to us and answer our questions along the way. 

splose AI has saved us so much time in the background. It's meant that we're able to automatically book appointments and cancel appointments, and those texts automatically send straight out to our clients. It's also enabled us to complete progress notes at a more efficient rate, and we're able to now search for information when writing our reports so that when we write them, we’re not there scrolling through all the notes, we can just search the important information that we need to find. 

As we've grown, the ability to customise our calendars has been so helpful. It's meant that when moving into the clinic, we're able to dedicate certain colours for certain rooms, meaning that the team each know when the rooms or resources are available, and ensures that we can effortlessly use our clinic space to our best ability to support our clients. 

What's ahead for Mindful Beings is that we are now able to support not only children and adults on the Gold Coast, but Australia wide. It's given us the opportunity to provide therapy services to rural communities as well as in clinic and mobile. So wherever our clients need them, we'll meet them there. 

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