I'm Peter, the director here at Icaria Health, and I'm a Physiotherapist by background.

We've got a team of over fifty now. It started as a mobile health service, predominantly Physiotherapy and Occupational Therapy. We've expanded to include on-clinic and home visiting, covering everything from Pediatrics to end-of-life care. We really needed something that allowed Allied Health practitioners to capture and clearly document their work, especially with the NDIS as our focus.

A big part that splose offered us was the ability to be more efficient in our invoicing and accounting. Having two-way integration with Xero has changed things for us; it talks both ways. This has been huge for our turnover, tracking, and overall efficiency.

Batch invoicing has significantly cut down our administration hours. We used to spend over forty hours a week on invoicing; now it's only a couple of hours. We've been able to focus more on growing our therapy team without needing to expand our admin team at the same rate.

Pete and I have been able to work on the business because we're less caught up in day-to-day operations, thanks to splose. The staff are grateful for all the features and have found life much easier.

With appointments in your calendar, you can go straight to the progress note, which is super easy. You write your note, and it's marked as done with a little icon. This has been super helpful for the whole team.

As team leaders, we used to get questions about what therapists were doing during their time out. Once we integrated over to splose, those questions dropped off because we could see travel and face-to-face time easily.

The live time tracking feature is amazing for us. It allows us to check hours in real-time, preventing overages and helping us plan efficiently.

Our team has embraced splose AI. Converting speech to text has simplified progress notes, eliminating the need to remember everything. splose can record sessions, capturing all details and helping tidy them up.

Overall, our therapists love using splose, and we frequently recommend it to other health providers in the region. It's been a fantastic addition to our practice.